Privacy Policy
Privacy Policy
Effective Date: 13/07/2025
Weston Timber Ltd
Website: www.westontimber.co.uk
1. Introduction
Weston Timber Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Weston Timber Ltd
Company Number: 13572828
Registered Address: Rear of the library, Ystrad Mynach, CF82 7BB
Email:info@westontimber.co.uk
Phone: 01934 429961
Data Controller: Weston Timber Ltd
3. What Information We Collect
We collect personal information when you interact with us, including:
Information you provide:
Full name
Contact details (email, phone number, postal address)
Payment and billing details (processed securely via third-party providers)
Enquiries or messages you send via our website or email
Order details if you make a purchase
Information collected automatically:
IP address
Browser and device type
Website usage data (via cookies and analytics)
4. How We Use Your Information
We process your data only when we have a lawful basis to do so. We use your information to:
Fulfil orders or contracts
Respond to enquiries and customer service requests
Send administrative or promotional communications (only with your consent)
Improve our website and services
Maintain business records
Comply with legal obligations
5. Legal Bases for Processing
Under the UK GDPR, we rely on the following lawful bases:
Contractual necessity – to fulfil our contract with you (e.g., to deliver goods)
Legal obligation – to comply with legal or regulatory requirements
Legitimate interests – to improve our services and communicate with customers
Consent – for marketing or optional data collection (you can withdraw consent at any time)
6. Sharing Your Data
We may share your information with trusted third parties, including:
Payment processors (e.g., Stripe, PayPal)
Delivery companies
IT and web hosting providers
Legal or regulatory authorities (if required)
We ensure all third parties handle your data in accordance with UK data protection law.
7. Cookies and Analytics
We use cookies and similar technologies to:
Enable essential website functionality
Analyse traffic and improve performance
Personalise your browsing experience
You can control cookie preferences in your browser settings. For more detail, see our [Cookie Policy].
8. Data Retention
We retain your personal data only for as long as necessary:
To provide our services
To comply with legal obligations
To resolve disputes and enforce agreements
Typically, this means up to 6 years for financial records.
9. Your Rights
You have the following rights under UK GDPR:
Right to access – Request a copy of your personal data
Right to rectification – Request correction of inaccurate data
Right to erasure – Ask us to delete your data (in certain circumstances)
Right to restrict processing – Limit how we use your data
Right to data portability – Receive your data in a structured format
Right to object – Object to processing based on legitimate interests or direct marketing
Right to withdraw consent – Where processing is based on consent
To exercise any of these rights, contact us at [Insert Email Address].
If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
10. Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
11. International Data Transfers
We do not routinely transfer your data outside the UK. If any transfer occurs (e.g., through third-party services), we ensure adequate safeguards are in place (such as UK-approved Standard Contractual Clauses).
12. Changes to This Privacy Policy
We may update this policy occasionally. Any significant changes will be posted on our website. Please check this page regularly.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Weston Timber Ltd
Rear of The Library
Ystrad Mynach, Caerphilly
CF82 7BB
Email: info@westontimber.co.uk
Phone: 01934 429961